Bachelor's degree or equivalent experience. Details of qualifications:
-Required experience in deployment of contact center and/or enterprise communication solutions, preferably in various roles like analyst, design, development, testing and product rollout.
-Desirable knowledge of VB, C, C++, Java / J2EE, XML.
-Desirable knowledge of Avaya solutions including IR/Voice Portal, IC/OA, CTI (AES / TSAPI, JTAPI), IPT (VoIP), Meeting Exchange.
-Desirable knowledge of Service Oriented Architecture (SOA) and Web Services.
-Desirable knowledge of Business Applications (especially SAP, or other packages like Siebel, etc.).
-Desirable knowledge of IP Telephony / Voice Over IP and data networking, preferable with CCNA/CCNE/CCIE certifications.
-Should have good written and spoken language skills in English and Chinese, plus either Japanese or Korean (desirable). |