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OTC Process Analyst(Thai)-应收帐款专员（泰语）
埃森哲信息技术（大连）有限公司   
公司行业：专业服务(咨询，人力资源)
公司类型：外资(欧美)
公司规模：500人以上
工作地点：大连发布日期：2008-08-08工作经验：
最低学历：本科外语要求：其它 精通
英语 熟练		职位月薪：
工作性质：招聘人数：0管理经验：
 职位描述/要求：
Overall Purpose of Job



· Primarily responsible for activities that follow the O2C process including Billing, Collections, Dispute management and Reconciliations.

· Ensure that the necessary guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.

· Act as a subject matter expert and facilitate training & knowledge sharing within the teams.

· To deliver client services as defined by the contract.

· To be assigned specific task which you will be accountable for.

· Respond to customer inquiries and resolve disputes and/ or escalate for resolution



Responsibility



· Provide order release coverage as per project timelines.

· Ensure customer’s credit balances are reviewed

· Ensure all billing requests received are executed on time.

· Ensure all invoices are generated on time and dispatched as per the process.

· Ensure all non exceptions are handled as per required guidelines.

· Validate and Analyse eligibility for Electronic Billing.

· Provide Cash Application services as appropriate.

· Ensure all remittance advices are reviewed on time.

· Escalate partial payments and other communications as per guidelines.

· Audit all electronic payment files received.

· Resolve all exceptions and input billing data accurately in to the system

· Reconcile unapplied payments and assist team management in review.

· Ensure all customer refunds are taken care and appropriate information with recommendations is provided.



Requirements



· Good Command of Thai and Moderate English Skill

· Skilled Order Booking & Billing/Accounts Receivable/Collections

· Proficient Competency of MS Office & ERP (JDE)

· Variance Analysis& Clearance

· Accounts Reconciliations

· Team Leadership

· Good Communication/Presentation Skill

· Decision Making and Customer Service Orientation



Working Conditions



· Moderate travel depending on project involvement

· Overtime and On-Call required

· Shift Working

 联系方式：
联 系 人：Krist Yang
 公司简介：
Accenture China Technology Delivery Centre in Dalian was opened in 2002, and now provides services to more than 30 clients. It provides multi-lingual software build, development and maintenance services to clients in China, Japan, Korea, United States , Germany and around the globe. In 2006, Dalian China Technology and Outsourcing Delivery Center had attained the Software Engineering Institute's (SEI) Capability Maturity Model for Software (CMMI5) Level 5 rating and BS7799 Certificate.

埃森哲大连信息技术中心始建于2002年，目前为30多家客户服务。它为中国、日本、韩国、美国、德国及全球范围内的客户提供多语言软件构建、开发和维护服务。该中心于2006年通过CMMI5级及BS7799认证。

At our Technology Delivery Center, our technology professionals work on application development, systems administration work, and software maintenance – providing practical programming and technology implementation for business. They have deep experience with leading business technologies, including J2EE, .NET, SAP, Siebel and Oracle and they work on a range of platforms including UNIX, Windows and mainframe. They work with many leading business applications such as enterprise resource planning, customer relationship management and enterprise application integration.

该中心的技术专家致力于应用系统开发、系统管理、软件维护―为商业应用提供系统设计和技术实施。他们在当前一些领先的商业技术方面拥有丰富经验，其中包括J2EE, .NET, SAP, Siebel和Oracle。这些技术可用于包括UNIX，WINDOWS和大型机在内的一系列平台，并可提供诸如企业资源规划、客户关系管理及企业应用集成等多种应用系统。
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