-Telecommunications Operations Support Systems knowledge
-Experience in Customer Service Assurance (Trouble Ticketing - Problem, Change, SLA Management and Customer Event Notification), Fulfilment (Order Management, Service Activation), Inventory (Logical, Physical and Network Discovery) Telco Processes for Wireline, Wireless, or Cable products).
-Design & Implementation experience
-Experience in any of the following vendor packages would be advantageous: Amdocs, Metasolv, Cramer, Syndesis, GE Smallworld
-Knowledge of eTOM and ITIL
-Experience using MS Visio and Rational Requisite Pro to capture functional requirements.
Interested candidats please send your resume to hr_dalian@orangetreeconsultancy.com |