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Customer Service Supervisor-DAN
东方海外物流(中国)有限公司   
公司行业:交通/运输/物流 贸易/进出口
公司类型:外资(非欧美)
公司规模:500人以上
工作地点:大连发布日期:2008-03-13工作经验:三年以上
最低学历:大专外语要求:英语 良好职位月薪:
工作性质:招聘人数:1管理经验:
 职位描述/要求:
Accountabilities:

1. Coordinate with other team members to provide best customer service to our customers in all respects, which include, but not limit to, regular contact with customers, complete booking process as well as documentation service and system input;
2. To define SOP for core customers and implement the procedures and requirements
3. Responsible to review the performance of yourself and a proper monthly report will be formulated for your regular reporting;
4. Ensure zero defect of our documentation/data quality to our customers.


Requirements:
1. University degree or above, preferably in logistics/transportation fields;
2. 4 years working experience in international logistics field, and at least 1 year supervisor experience;
3. CET-4, good command of both oral and written English;
4. Good knowledge in Microsoft applications;
5. Good inter-personal skills and team-work spirit.

 联系方式:
公司网站:http://www.oocllogistics.com
地    址:上海市延安中路841号东方海外大厦21楼  
邮政编码:200040
联 系 人:人力资源部
 公司简介:
As a world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of some 100 offices in 32 countries around the world.
Providing advanced customer-specific solutions through our IT technology and value-creating services in supply-chain management; OOCL logistics’ extensive service network and platforms will allow you to make All the Right Moves for your business.
OOCL has its identified corporate culture, the Mission Statement sets down OOCL purpose and direction:
To be the best and most innovative international container transport and logistics service provider, providing a vital link to world trade, and creating value for our customers, employees, shareholders and partners.
At OOCL, the essential building blocks for achieving our Mission and Strategic Focuses are our Four Core Values:
?    People, People, People
?    Customer Focus
?    Excellence Through Quality
?    Community Responsibility
China Distribution group develops sophisticated transportation, warehousing and distribution services in the PRC, based on its extensive nation-wide logistics network and unique China knowledge. As part of an Asian-based international company, this group is exceptionally positioned to serve both domestic and international customers in the world's fastest-growing market.
OOCL Logistics (China) Ltd, which was established in May 2000, is a wholly owned company of OOCL in China. With the development of the business, our offices are now covering more than 26 major cities all over the country.
Company website: http://www.oocllogistics.com
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