Bachelor's or undergraduate degree in Computer Science, Information Systems, Electrical Engineering or equivalent experience.
Must have very good verbal and written communication skills in Chinese, English or Japanest or Korean or Cantonese.
Certifications such as MCSE, CNE, MSP, Cisco or similar certifications would be preferred.
Possessing more than 2 years previous Tech Support experience would be preferred.
Possessing very strong problem solving and resolution experience would be preferred.
Experience in telephone and/or hands-on application, desktop, network and/or database support of both internal and external customers is preferred.
Experience in installation and configuration of PCs, servers, hardware, software, etc. |