Position Description:
This role works for Finance Implementation and Operations Team and provides operational support to the Finance teams by leading or coordinating the Communications Process, Continuous Improvement Process, Performance Management Process, People Development Process, CRM Process, and Request Management Process in Finance. As part of I&O team, this person may also be involved in finance transition projects and Service Management process when needed.
Key Responsibilities:
Lead Communication Process
Finance communication coordinator
Finance internal communication (applicable announcement)
Coordinate Communication Templates revision and edit efforts
Lead Continuous Improvement Program
Quality Programs
Mobilizations & Transitions
Initiative Management
Creating awareness of Operational Excellence programs, methods
Adoption of a process mindset in each GSCO site
Celebration of actual improvements
People Development Process
Blueprint management and planning
Succession Planning
Employee Satisfaction Survey
Community Meetings and employee recognition and appreciation events
The company’s Global HR contact for recruiting
CRM / Request Management Process
Relationship Management
Key Customer Identification
Escalation Management
Process Change / Control Management
Provide certain level of operations support in initiatives and transitions for controllership functions including T&E, RTP and AS.
Support Service Management Process
Must-Have Skills/Qualifications: (list in order of priority)
Four year BA or BS degree
Four years or more of experience is preferred
Strong written and oral communication skills – English and Mandarin
Demonstrated business operations acumen
Interact comfortably and effectively with executives
Manage and prioritize multiple tasks effectively
Project management and management skills are preferred
Accounting or finance designation is Not required but definitely an asset
Operational and shared services experience – definitely an asset
interested candidate please send both your English and Chinese resume to hr_dalian@orangetreeconsultancy.com |